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Customer Detail:

Name:

Outlet:

Customer's H/P no.:

Car model:

Car number plate:

Warranty No.:

Invoice No:

Installation Date:

Window Film Warranty

Product Series:

Warranty Period:

Front Windscreen:

Front Side Window:(Left)

Center Side Window:(Left)

Rear Side Window:(Left)

Front Side Window:(Right)

Center Side Window:(Right)

Rear Side Window:(Right)

Rear Windscreen:

Sunroof: / Moonroof
 

* Warranty period guide:  Unique Series : 10 years / Majestic Series : 7 years / Classic Series : 7 years / Lite Series: 5 years / 

Eco Series (2-Yrs): 2 years / Eco Series (3-Yrs): 3 years

Coating Warranty

Full Package / Ala carte:

Full Package Selection:

Warranty Period:

* Car body coating warranty period:  M10 Hybrid : 10 years / M7 Vello : 7 years / M5 Penta : 5 years / M3 Xtreme : 3 years
* Others parts coating including P3 Plastic Coating / P4 Wheel Coating / P5 Windscreen & Window Glass Coating / P6 Leather Coating / P7 Fabric Coating /  M2 PPF Coating with 1 year warranty period

Paint Protection Film Warranty

Product Package:

Part:

Interior Protection (Yes / No):

Warranty Period:

TERMS & CONDITIONS OF WINDOW FILM WARRANTY

Vehicle owner should know
To maximize the functionality of your Automotive Film follow these instructions:
•    Spray interior windows with common cleaning solutions and wipe off lightly with a

      soft cloth or clean synthetic sponge.
•    Do not pick at the edges of the film. That will break the seal designed to keep

      contamination out.
•    Do not use ammonia or alcohol-based solutions to clean windows.
•    Do not clean the film with abrasives as this may damage 
the film.
•    Do not apply stickers or adhesive tape of any kind to the film.

Caution
•    Do not wind car windows down for 48 hours.
•    Do not switch on heater for at least 7 days.
•    Do not attempt to clean the interior windows for at least 7 days after

      installation to ensure that the adhesive is thoroughly bonded the glass.
•    Warranty seal at each and every window shall not disappear to avoid

      warranty void.
•    There may be a hazy appearance in between the window film and the 

      glass after application. This is normal and will disappear in

      approximately 4 to 10 weeks. Water bubbles (if any) will also disappear.

Terms & conditions
The warranty is made in lieu of all warranties, expressed or implied M-PRO Window Films and authorized dealers, both referred to as “Seller” warrants M-PRO Window Film’s automotive films against peeling, cracking, bubbling, loosening or oxidizing, for a period of three (3) / five(5) / seven(7) / ten(10) / fifteen(15) years after installation. Seller’s liability for damages hereunder shall in no case exceed the purchase price of the product. This warranty is void if the product has been subjected to abuse, improper care, loose panes, poor grouting or if installed by anyone other than an authorized dealer.
 
Seller shall not be liable in either torn or contact for any loss, injuries or damage, direct consequential, or arising out the use or inability to use this product. Seller also does not warranty glass against breakage after M-PRO Window Film has been installed. Seller disclaims all other expressed or implied warranties including without limitation, all warranties of merchantability, quality or fitness pertaining to the materials other that described herein.

This warranty card is valid only with authorised company stamp & signatory.  The warranty is not applicable for ownership transfer and does not cover any JPJ/PUSPAKOM summon or inspection due to vehicle ownership transfer.

TERMS & CONDITIONS OF COATING WARRANTY

OWNER’S OBLIGATIONS

In the event of a claim under this warranty, it is the obligation of the vehicle owner to return the vehicle to an authorized dealer for inspection WITHIN 30 DAYS after the first signs of any damage. 

M-PRO COATING warrants to the owner of the vehicle the effectiveness of coating,

that should the exterior paint finish, which has been properly coated according to manufacturer’s instructions, crack under normal use, within 3 / 5 / 7 /10 years from the date of application, M-PRO COATING’s authorized dealer will cause to have the cracked area treated free of charge to the owner.In order to revalidate this warranty as to any vehicle areas repaired or replaced because of damage through accident, such areas must be treated between 30 to 60 days after replacement or repair (allowing time for new paint to cure) by authorized dealer at owner’s expense. 

Terms & conditions
•    This warranty is non-transferable

•    This warranty do not cover any claim wherein the vehicle owner is negligent, careless, indifferent, or fails to maintain the vehicle as herein stated.

•    M-PRO COATING and its authorized dealers hereby disclaim liability for any incidental, special, consequential, or punitive damages arising from any defects in the

      products covered by this warranty.

•    The acceptance and usage of this warranty card will be deemed as vehicle owner's agreement of the terms and conditions which may be changed from time to time.

The warranty DOES NOT cover:

•    Damage to paint surface caused by collision, fire, flood, stones, or rust.

•    Scratching, hazing or marring of the finish caused by manual or automatic car washes.

•    Damage of paint chipping, crazing or peeling caused by stones, or other such materials and fair wears & tear.

•    Damage caused by bird’s droppings, tree saps, water spots, insects or bugs.

•    Any modification or damage to the composition of the vehicle’s painted surface caused by use of third party products.

TERMS & CONDITIONS OF PAINT PROTECTION FILM WARRANTY

AFTER CARE INSTRUCTIONS
To maintain its glossy finish, overall aesthetic and performance of your M-PRO Paint Protection Film, kindly take note the following instructions for proper care and maintenance:

•  You can wash your car as you normally would, using mild soap
    and water, 72 hours after the film has been installed to help
    ensure proper adhesion of the film has been achieved.
•  Remove any contaminants (i.e., tree saps, bugs, bird
    droppings, etc.) as quickly as possible to avoid permanent
    staining and etching.
•   Apply waxes, sealants or ceramic coatings regularly to prevent
    dirt build up and maintain its easy-to-clean surface.
•  Wash car regularly at least once a week.

Caution
•    Do not use a powder-based detergent or degreaser to clean your film.
•    Do not use any abrasive scrubbers and/or sponges.
•    Do not rub excessively or use excessive force when cleaning or drying.
•    Do not use any abrasive or hard-compound waxes and/or polishes.
•    Do not use clay products to clean the surface of your film.
•    Do not use high-speed power buffer or polishing equipment.
•    Do not pick on the Paint Protection Film’s edges
•    Avoid pressure washing at a close distance to film edges and surface.

Terms & Conditions
M-PRO warrants M-PRO Paint Protection Film (PPF), professionally installed by authorised installers or dealers (seller) in accordance with manufacturer’s recommended installation procedures, to be free from defects in materials and workmanship against bubbling, cracking and peeling for a period of six (6) years from date of installation.  

During the written warranty period, if there is a defect in material or workmanship, Seller will replace or repair to areas determined to be covered by the warranty including film and labour.  In such case, replacement of damaged film is the exclusive remedy.  Seller’s liability for damages hereunder shall in no case exceed the purchase price of the product.  This warranty does not extend coverage to damage resulting from external causes such as accident, negligence, misuses, normal wear and tear, road debris impacts, collisions or intentional damage or any kind.  PPF that is not covered by the warranty may be replaced with an additional cost to be agreed between you and Seller.

The PPF shall not harm the original manufactured automotive paint when the PPF is professionally removed afterward.  However, an additional  repair and automotive with additional partial and full respray finishes (which is not original) may cause paint peeling when the PPF is professionally removed. In this instance, Seller will not be held any accountable for the repair/replacement of such incident.

This warranty card is valid only with authorised company stamp & signatory.  This warranty is covered only to the owner of the vehicle of the time of the product installation and is not transferrable.

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